"Thank you, thank you, THANK YOU! Chris and his team are nothing short of mortgage superheroes. I just closed last week and am still blown away by how amazing it was to work with them. Before I switched to Family First, my initial lender had substantially increased my interest rate + lender fees right before I was going to lock my rate. A friend looked over that agreement, and, worried that I was overpaying, referred me to Chris & Family First instead. When Chris started looking into my loan and not ONLY promised he could lock me at a much lower rate with less lender fees, but also help me go from pre-approval to commitment in ~1 week, I thought it was too good to be true. But I had no reason to be so cautious; Chris’ word is his word! He gracefully tolerated me calling/texting every day with questions, followed through on everything he said (and then some), and went out of his way to keep me updated and notified as I went through the process. I never hit a voicemail or had to wait more than 5 minutes for an email reply from any member of his team. The amount of attention and care given to my account made me truly feel like I was their only client; as if his entire team was gathered around a whiteboard, planning out how to help me close sooner, cheering for me every time we accomplished another step. My title company and realtor are STILL singing their praises for how enjoyable it was to work with a company so streamlined and helpful. I can’t say enough... thank you!!"